Our Cancellation/No-Show Policies
– If you are 10 or more minutes late we reserve the right to reschedule all or some of your services.
-We require a credit on file to reserve any and all appointments. If you choose to make appointments for multiple guests, you will be personally responsible for any cancellation or no-show fees they may occur.
-Our pricing is all a la carte, meaning you only pay for the things you choose to get! Our prices are based on what it takes to get you to your desired end result and it’s our duty as stylists to recommend the healthiest route. Our stylists will also have varying prices based on the time, education, and experience they have earned individually.
-If for any reason you are unhappy with your service, it is our duty to perform the service until you are completely satisfied. No refunds will be issued. To be eligible for a complimentary service, you must notify Dallas Beauty Lounge within 72 hours of your appointment.
-We ask that you cancel your appointment at least 24 hours in advance so we can fill your spot with clients on our waiting list. If you do not cancel in advance, we will charge 50% of your missed appointment.
-If you no-show on the day of your appointment we will charge you 100% of your booked service price. If you no-show three times we will no longer take you as a client.
-We ask everyone to rebook their appointments at least two weeks in advance to ensure that you receive the stylist and time that best suits your schedule.
-We do welcome children of all ages but we do ask that they be supervised at all times for their own safety and for the experience of other clients. We need your attention and time to complete your service.
-We do take non-refundable deposits for all hair extension and brow stroking services. Brow Stroking services are also non-transferrable. We do not provide refunds for any product or service. There are no exceptions.
-All gift cards, packages and series are subject to the expiration dates pertaining to the specific purchase. Please be aware of any expiration dates as we do not waive and grant extra time.
Thank-you for your cooperation. We are so excited to serve you!